Monday-Friday | 7 am-2:30 pm

(US Pacific Time)

Tel: 800.848.7332

Tel: +1 360 543 9306 (international)

Fax: 855.543.0092

Cascade Dafo, Inc. | 1360 Sunset Avenue, Ferndale, WA 98248

Our Customer Support team can help with:

  • Custom DAFO® products
  • Fast Fit® products
  • Shipment tracking
  • Assistance with brace selection
  • Tips for fitting/adjusting custom DAFOs
  • Troubleshooting


Email Directory:

Product Orders:
Order Status Checks:
Billing Department:
General Inquiries:
Human Resources Department:, fax: 855.372.4893


Shipment Tracking Request:

For orders that you place directly, you may request a tracking number for the package that we send out. We ship UPS, FedEx, and USPS both domestic and international. Shipping provider is dependent on the shipping location and/or preference.

If you need a copy of your tracking number and you are the person who placed the order, call us at 800.848.7332 (intl: +1 360 543 9306) or email our customer support department at Include your full name, facility name, shipping address, and a phone number with your inquiry.

Once you receive a tracking number from Cascade, follow the appropriate link below to track your package.

Track UPS Package
Track FedEx Package
Track United States Parcel Service Package


Comments and Requests

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