Monday-Friday | 7 am-2:30 pm
(US Pacific Time)
Tel: 800.848.7332
Tel: +1 360 543 9306 (international)
Fax: 855.543.0092
Cascade Dafo, Inc. | 1360 Sunset Avenue, Ferndale, WA 98248
Our Customer Support team can help with:
- Custom DAFO® products
- Fast Fit® products
- Shipment tracking
- Assistance with brace selection
- Tips for fitting/adjusting custom DAFOs
- Troubleshooting
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Email Directory:
Product Orders:
orders@dafo.com
Order Status Checks: customersupport@dafo.com
Billing Department:
accounting@dafo.com
General Inquiries: customersupport@dafo.com
Human Resources Department: hr@dafo.com, fax: 855.372.4893
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Shipment Tracking Request:
For orders that you place directly, you may request a tracking number for the package that we send out. We ship UPS, FedEx, and USPS both domestic and international. Shipping provider is dependent on the shipping location and/or preference.
If you need a copy of your tracking number and you are the person who placed the order, call us at 800.848.7332 (intl: +1 360 543 9306) or email our customer support department at customersupport@dafo.com. Include your full name, facility name, shipping address, and a phone number with your inquiry.
Once you receive a tracking number from Cascade, follow the appropriate link below to track your package.
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Track UPS Package |
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Track FedEx Package |
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Track United States Parcel Service Package |
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Comments and Requests
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